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Online Reputation Management for Small Aussie Businesses – Get More Google Reviews & Win Local Jobs

Review Management on Autopilot

Online Reputation Management for Small Aussie Businesses – Get More Google Reviews & Win Local Jobs

Your online reputation can make or break your next sale — especially when potential customers are Googling your business before they even call. Our Reputation Management Platform helps you take control of your Google and Facebook reviews, boost your local visibility, and respond quickly and professionally — all from one place.

Perfect for small businesses, sole traders, and Aussie tradies who want to build trust, rank higher, and win more local jobs.

remove bad reviews

%

of users say online reviews influence their buying decisions, and Google is the most trusted source.

%

of consumers used Google to evaluate local businesses in 2023

%

More clicks for Google Business Profiles with 4+ Star Rating

online reputation management australia

What Is Online Reputation Management?

Online reputation management (ORM) is the process of actively monitoring, collecting, and responding to customer reviews and feedback across platforms like Google Business Profile and Facebook. It’s how your business maintains a trustworthy image and stays competitive online — especially in local markets where every review matters.

Why Reputation Management Matters for Aussie Small Businesses

Whether you’re a plumber in Parramatta, a sparky in the Sunshine Coast, or a dog groomer in Dubbo, your Google and Facebook reviews are often the first thing potential clients see. A handful of bad reviews — or worse, no reviews — can scare people off before you even get the chance to quote the job.

Key Benefits:

  • Win More Local Jobs – Customers trust businesses with more 5-star reviews.
  • Boost Local SEO Rankings – Google gives more visibility to businesses with frequent, positive reviews.

  • Build Instant Trust – Professional, polite responses show you care.

  • Get Chosen Over Competitors – Even one extra star in your rating can increase leads by up to 20%.

 

get more google reviews
get more facebook reviews

How to Boost Google Reviews (and Get Found More Often)

Want to climb the local rankings? You need consistent, high-quality Google reviews — and our platform makes it easy.

Tips for Getting More Google Reviews:

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    Ask every happy customer — right after the job

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    Use automated SMS or email follow-ups with direct review links

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    Respond to reviews (good and bad) with professionalism and keywords

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    Make it part of your process — just like invoicing

    Our platform automates all of the above.

    get more google reviews

    Missed Lead Calculator

    More Postive Reviews = More Leads

    Partnering with a variety of businesses

    What Our Clients Say

    I used to forget to ask for reviews. Now they go out automatically — and my Google reviews have tripled in 2 months”

    Jason
    Electrician, Newcastle NSW
    get more facebook reviews
    get more google reviews

    Reputation Management Features Built for Aussie Small Business

    We’ve taken everything great about enterprise-level reputation tools and made it simple, affordable, and tradie-friendly. Here’s what’s under the hood:

    send google auto review requests once the job is done

    Auto Review Requests

    After a job is done, the system automatically sends a personalised review request via SMS or email — with a direct link to your Google Business Profile or Facebook page.

    txt email review followup

    Text & Email Follow-ups

    If they don’t leave a review right away, a gentle reminder goes out 1–2 days later. You can even customise the message tone to sound more casual or professional.

    AI smart review reply

    Smart Review Reply Assistant

    Use AI to write thoughtful replies to reviews — saving you time and helping you sound professional. Great for SEO too!

    review dashboard

    Review Aggregator Dashboard

    See all your reviews (Google, Facebook, and others) in one easy-to-use dashboard — no need to log into multiple platforms.

    delete bad reviews

    Bad Review Buffer

    If a customer is unhappy, you can direct them to private feedback before they post it publicly — helping you reduce negative reviews online.

    improve local seo rankings

    Local SEO Integration

    Every review collected and every reply written helps strengthen your Google presence. Our system is designed to help you climb the map pack rankings.

    google review stats

    Advanced Review Analytics

    Gain extensive insights with the  Review Analytics feature to track trends and grow your business reputation.

    Website Packages

    1-Page Lead Site

    Great for sending lead traffic from Google or Facebook Ads so users land on a professional looking landing page

    $16.95 / week

    (normally $22.95/week)

    $0 Setup Fee

    1-page site with 5 x sections on page to include Header, About, Services, Portfolio, Contact Form

    Select your preferred design from the layout portfolio

    Custom colour theme matched to your branding

    Mobile Ready Website that works on all devices

    Phone Number and Contact form to capture online leads

    Website Hosting Included

    Website Maintenance Included (Security & Plugins updates)

    GET STARTED

    affordable 5-page paid per week

    5-Page Lead Site

    Ideal for the small business that wants to tell the world about their business and the products / services they offer

    $26.95 / week

    (normally $34.95/week)

    $0 Setup Fee

    5-page site to include Homepage About, Services, Portfolio, Contact Us page

    Select your preferred design from the layout portfolio

    Custom colour theme matched to your branding

    Mobile Ready Website that works on all devices

    Phone Number and Contact form to capture online leads

    Website Hosting Included

    Website Maintenance Included (Security & Plugins updates)

    GET STARTED

    cheap 10 page website

    10-Page Lead Site

    The preferred choice for service based businesses that want to have SEO optimized location pages to help get found in multiple locations

    $44.95 / week

    (normally $69.95/week)

    $0 Setup Fee

    10-page site to include Homepage About, Services, Portfolio, Contact Us page and specific location pages for your local area.

    Select your preferred design from the layout portfolio

    Custom colour theme matched to your branding

    Mobile Ready Website that works on all devices

    Phone Number and Contact form to capture online leads

    Website Hosting Included

    Website Maintenance Included (Security & Plugins updates)

    GET STARTED

    Basic Plan

    MONTHLY

    $100

    Up to 5 Users

    Standard Integrations

    Email Support

    Basic Analytics

    Mobile App Access

    Weekly Backups

    Standard Plan

    MONTHLY

    $200

    Up to 20 Users

    Premium Integrations

    Email and Chat Support

    Advanced Analytics

    Mobile & Desktop App Access

    Daily Backups

    Premium Plan

    MONTHLY

    $300

    Unlimited Users

    Full Suite of Integrations

    24/7 Phone and Email Support

    Analytics with Custom Reports

    Mobile & Desktop App Access

    Hourly Backups

    Start Managing Your Online Reputation Like a Pro

    Don’t leave your business reputation up to chance. With our automated reputation platform, you can get more 5-star reviews, respond faster, and rise up the local search rankings — all without lifting a finger.